Shipping &
returns
How your flowers reach you, and what we do when something goes wrong.
Updated October 2026
Delivery
Same-day delivery across the city for orders placed before 1 PM, every day but Sunday. Later orders leave the next morning. Delivery is free on orders over $75.
Freshness
Every bouquet is cut and tied the morning it leaves. If it does not last a week, tell us and we send a new one.
Damage
Send a photo within a day of delivery and we replace the bouquet at no cost.